Legal & Policies

Last Updated: July 5, 2026PRIVACY POLICYIntroductionKar.IQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when using the Kar.IQ website and mobile application.By using Kar.IQ, you agree to the collection and use of information described in this Privacy Policy.Information We CollectAccount Information
• Name (if provided)
• Email address
• Account login informationPayment InformationPayments are securely processed by our third-party payment provider. Kar.IQ does not store your full credit or debit card information.Vehicle SearchesWhen you search a vehicle, we may temporarily store:
• Vehicle make
• Vehicle model
• Vehicle year
• Search history associated with your accountDevice InformationWe may automatically collect:
• IP address
• Device type
• Operating system
• Browser type
• App versionAnalyticsWe may collect anonymous usage information, including:
• Pages visited
• Features used
• Session duration
• App performance
• General usage statisticsHow We Use Your InformationWe use your information to:
• Provide vehicle reports
• Process payments
• Manage your account
• Improve Kar.IQ features
• Detect fraud and abuse
• Respond to customer support requests
• Improve app performance and reliabilityCookiesOur website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.Third-Party ServicesKar.IQ may use trusted third-party providers including payment processors, analytics providers, cloud hosting services, and authentication services.Sharing InformationWe do not sell your personal information.We may share limited information only when necessary to:
• Process payments
• Provide our services
• Comply with legal obligations
• Protect our rights
• Investigate fraudData SecurityWe use reasonable safeguards to protect your information. However, no electronic system is completely secure, and we cannot guarantee absolute security.Children's PrivacyKar.IQ is intended for users who are at least 18 years old or the age of majority in their jurisdiction.TERMS OF SERVICEAcceptance of TermsBy accessing or using Kar.IQ, you agree to these Terms of Service.About Kar.IQKar.IQ provides vehicle research, reliability insights, recall information, ownership cost estimates, inspection guidance, and related analysis to help users make informed vehicle purchasing decisions.Kar.IQ is an informational tool and does not guarantee the condition, reliability, safety, value, or future performance of any vehicle.EligibilityYou must be at least 18 years old or the age of majority in your jurisdiction.AccountsYou are responsible for maintaining the security of your account and login credentials.Acceptable UseYou agree not to:
• Copy or redistribute Kar.IQ content without permission.
• Reverse engineer or interfere with the platform.
• Use automated tools to scrape data.
• Use Kar.IQ for illegal or fraudulent purposes.PaymentsPremium features require payment. All prices are displayed before purchase. Payments are processed by secure third-party providers.AccuracyKar.IQ combines publicly available information with proprietary analysis. While we strive for accuracy, reports may not always be complete, current, or error-free.Users should always perform their own research and obtain a professional vehicle inspection before purchasing any vehicle.Limitation of LiabilityKar.IQ is not responsible for losses, damages, repair costs, vehicle defects, or purchasing decisions resulting from the use of our services.TerminationWe may suspend or terminate accounts that violate these Terms.ChangesWe may update these Terms at any time. Continued use of Kar.IQ constitutes acceptance of the updated Terms.Governing LawThese Terms are governed by the laws of Ontario, Canada.
REFUND POLICYPremium purchases are generally non-refundable once access has been granted.If you experience a billing error, duplicate charge, or technical issue that prevents you from accessing purchased features, please contact us as soon as possible.Refund requests are reviewed on a case-by-case basis.Approved refunds will be issued using the original payment method whenever possible.DISCLAIMERKar.IQ provides informational vehicle research and analysis only.Our reports are intended to help users make more informed decisions but should not be considered a guarantee of a vehicle's condition, reliability, safety, value, or future performance.Vehicle history, maintenance, inspections, accidents, modifications, recalls, and repairs may not be fully reflected in every report.Users should always:• Perform their own research.
• Obtain a professional pre-purchase inspection.
• Verify information with the seller.
• Review official manufacturer and government resources when appropriate.Kar.IQ is not a licensed mechanic, dealership, insurance provider, financial advisor, or legal advisor.By using Kar.IQ, you acknowledge that all purchasing decisions remain your own responsibility.© 2026 Kar.IQ. All rights reserved.